Welcome to Sankof Engineering & Construction (“we,” “our,” “us”). By accessing our website, purchasing products, or using our services, you agree to comply with and be bound by these Terms and Conditions.
1. Acceptance of Terms
By using our website or purchasing our products, you confirm that you have read, understood, and agree to these Terms and Conditions. If you do not agree, you must not use our services or purchase our products.
2. Digital Products
All products sold on our website, including templates, checklists, architectural plans, BOQs, 3D models, and online courses, are digital and downloadable. Once delivered, digital products cannot be returned, exchanged, or refunded, except in extremely rare cases of corrupted or unusable files reported within 24 hours.
3. Account Responsibility
If you create an account to access our products or services, you are responsible for maintaining the confidentiality of your login credentials. You agree to accept responsibility for all activities that occur under your account.
4. Intellectual Property
All content, designs, templates, tutorials, and resources provided are the intellectual property of Sankof Engineering & Construction. You are granted a non-exclusive, non-transferable license to use purchased products for your personal or business projects. Redistribution, resale, or sharing of our products is strictly prohibited.
5. Payment and Pricing
All prices are listed in USD and are subject to change without notice. Payment must be made in full before access to digital products is granted. You are responsible for providing accurate payment and billing information.
6. Technical Requirements
Some products may require third-party software such as AutoCAD, Revit, Civil3D, or Microsoft Excel. You are responsible for ensuring that you have the necessary software and hardware to use our products effectively.
7. Use of Services
By using our services, you agree not to:
- Misuse or tamper with the digital products.
- Violate any applicable local, national, or international law.
- Attempt to copy, reproduce, or redistribute our digital products.
8. Limitation of Liability
Sankof Engineering & Construction shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our products or services. This includes, but is not limited to, technical errors, system incompatibility, or unauthorized access.
9. Refunds and Returns
Please refer to our Refund and Returns Policy. By purchasing, you acknowledge that digital products are final sale and non-refundable, except in rare cases of corrupted files as described in our policy.
10. Termination
We reserve the right to terminate access to our website, products, or services at any time if you violate these Terms and Conditions.
11. Governing Law
These Terms and Conditions are governed by the laws of Zambia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Zambia.
12. Policy Updates
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our website or services constitutes acceptance of any changes.
13. Contact Information
For any questions regarding these Terms and Conditions:
Sankof Engineering & Construction
Plot 11261, Garden Compound, Off Katima Mulilo Rd, Lusaka, Zambia
Phone: +260 977 675 541
Email: info@sankofec.com